Terms & Policies

How To Place Your Order Through Veseca

You may order through our Online Store, or by contacting Veseca:

  • Phone: +1.888.439.6070 or +1.913.268.6070 (outside the U.S.)
  • Fax: 515.270.0694
  • Post Address: Veseca, PO Box 19295, 9406 Knox Dr, Overland Park, KS 66212
  • Email: We welcome your communication in either Spanish or in English at

Agradecemos su comunicación en inglés o en español. Para contactarse con nosotros en español, favor escribir a

Credit Card Payment Options

We gladly accept Visa, MasterCard, American Express, and Discover credit card payments in our Online Store.

Purchase Orders and Payments by Check

To place an order using purchase orders, or if you prefer to have us invoice you, please call Veseca directly at or +1.888.439.6070.

A finance charge of 1.5% per month will be applied to all past due invoices.


Each item that is returned or exchanged must be unopened, in perfect condition, and received within 15 days, or we will not issue a credit or exchange.

Veseca must first approve your return or exchange.

You must obtain a Return Authorization Code by calling +1.888.439.6070 before shipping any materials back to Veseca. We cannot accept returned merchandise without an authorization code issued by Veseca. There are some instances when we cannot accept returns or exchanges.

A separate shipping fee will apply for exchanges.

Veseca Pricing Information

Pricing questions? Call +1.888.439.6070. 

All pricing is subject to change without notice.

Policy on Previews

We charge a non-refundable $250 fee plus shipping to preview one of our products. We charge your credit card $250 plus the cost to ship the item to you. We do not send invoices for previews. The $250 fee will apply towards your purchase of that item, if you decide to purchase it.

If the item is not returned to Veseca in the same condition it was shipped within 5 business days of the day you receive the item, your credit card will be charged the full retail price of the product. NO EXCEPTIONS.


Orders placed after 3:30 pm Eastern, 2:30 pm Central, 1:30 pm Mountain, 12:30 pm Pacific will not be processed until the following business day.

We offer the following shipping options within the United States:

  • Ground Shipping
  • End of 2nd Business Day
  • 2nd Business Day by Noon
  • End of Next Business Day
  • Next Business Day by Noon
  • Next Day by 9 am


  • Ground Shipping to Canada
  • 2nd Business Day to Canada, Alaska, Hawaii, Puerto Rico
  • Overnight to Canada, Alaska, Hawaii, Puerto Rico

Electronic Products

Certain products in our store including the Online DiSC Classic 2.0 Profile are sent to you instantly via email. No shipping fees will apply.

International Shipping

For international orders outside the U.S. and Canada, send an email to

Internet Ordering Security

Our Secure Server provides you with the highest level of security available on the web. Any information you provide to this server cannot be viewed by any third party in transit.

Veseca business terms are subject to change at any time without notice.