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Supporting Change

Impact

Managers and team leaders will be able to:

Understand why change happens, how people react to it, and how to support team member’s struggles with change.

Involve team members in a change initiative by promoting their understanding and ownership of the change and its benefits.

Plan for individual or group follow-up sessions that support the change process and reinforce personal and organizational goals.
Change has become an ever-present and important part of business today. Organizations that fail to change find it increasingly difficult to compete and survive in today’s marketplace. But how do you keep employees focused on performance with all the distractions caused by change initiatives? How do managers deal with the emotions, fear and anxiety that come with change?

Delivery Options

Classroom (4 hrs)

Online (1½ - 2 hrs)

Blended

Supporting Change provides the tools managers need to understand and interpret change – in order to more successfully manage their team through it. By working to support change while addressing the team’s comfort level with that change, the manager can more effectively facilitate acceptance of a new way of doing things.

Program Description
Supporting Change helps managers learn to understand and to interpret change. By understanding it, managers can more clearly communicate change to their team. This clear communication helps to reduce misunderstanding and anxiety. It also helps the change initiative gain acceptance more quickly – minimizing lost productivity and decreased performance. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job.

The 4-hour workshop is designed for 6–18 participants and includes the following:

  • Understanding the Three Phases of Change
  • Strategies for Supporting Change
  • Dealing with Rumors of Change
  • Reactions to Organizational Changes
  • Communicating Change
Course Materials

Facilitator Guide

  • Complete instructions on how to conduct the workshop.
  • Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes.
  • Facilitator Resource CD-ROM containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook.
Participant Workbook
  • Exercises, forms, skill practice aids, and a video synopsis.
  • Job Aids section with tools and resources for applying the skills learned in the workshop.
  • Memory Jogger Card providing a handy reminder of the workshop’s skill points.
Video
  • Introduction followed by a scenario displaying positive use of the skills discussed in the program.
  • Video segments focusing on modeling positive behaviors for skill practices.
  • Scenarios in both office and industrial settings.

Pricing Information

 
Supporting Change Online Course
$49.00
Supporting Change Participant Workbook
$49.00
Supporting Change Blended Learning
$65.00
Supporting Change Facilitator Guide
$400.00
 

   
     
888-439-6070 Toll Free, 913-268-6070 KC Direct, 913-268-8068 FAX, E-Mail:srg@trainingresources.com
 
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Switzer Resource Group, Inc. is a full-service training and consulting firm. We use the products we sell. President and founder, Paula K. Switzer, is a Certified DISC Trainer and authorized distributor for Inscape Publishing. She is also MBTI qualified, past President of the Kansas City ASTD and an NSA member of eighteen years. She brings over 20 years of experience partnering with groups and organizations to improve customer service, leadership skills and team building and helping build and strengthen relationships by promoting trust and individual responsibility.

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