Six 50-Minute Modules
Section I: Understanding Your DiSC Sales Style
Module 1: Introduction to the DiSC Sales Map. Participants learn about their DiSC sales style and how personal priorities influence their selling behaviors.
Module 2: Participants use what they’ve learned about sales priorities in an interviewing activity.
Section II: Recognizing and Understanding Customer Buying Styles
Module 3: Participants learn customer mapping, a new way of people-reading. They practice their customer-mapping skills in a competitive video-based activity.
Module 4: Participants learn about different customer priorities, then use their new skills to identify the buying styles of current customers.
Section III: Adapting Your Sales Style to Your Customer’s Buying Style
Module 5: Participants use their DiSC Sales Maps to understand how to navigate from their own styles to those of different types of customers.
Module 6: Participants role play adapting to their most challenging customer and complete an interaction plan for working with that customer.
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