Impact
Managers and team leaders will be able to:
Build team member commitment through collaborative planning of performance goals.
Align team members with key business goals and priorities through focused goals and standards.
Assure the clarity and measurability of performance goals/objectives through SMART-based standards.
Achieve high quality, on-time performance through team members able to judge and self-correct their work.
Observe, coach, support and evaluate performance through clear, measurable performance standards.
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It’s always easy to talk about vision, mission, strategy and goals; however, it’s also almost impossible to expect your team members to do their jobs in a way that really aligns with organizational goals unless they have a well-defined process that you implement.
That alignment is best accomplished through the establishment of a SMART-based performance standard. What’s a SMART standard? It’s one that’s Specific, Measurable, Attainable, Results-oriented, and Time-framed. |
Delivery Options
Classroom (4 hrs)
Online (1½ - 2 hrs)
Blended |
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Experience has proven that the SMART approach enables work team members to really understand organizational performance requirements and their own role in moving the business forward. Because SMART is a collaborative way to develop goals and standards, team members intuitively agree to the process and give their full commitment to its success.
For over 20 years, Vital Learning’s Supervision Series has helped thousands of organizations equip managers with the tools they need to succeed with their teams. We know that managers who don’t have the skills required to lead will have a negative impact well beyond their work teams. In fact, their failure can limit the success of an entire organization.
The management skill level of first-line managers affects team member retention, overall productivity, and even profitability. The relationship between team leader and team member is critical to the success of an organization. An important part of that relationship is mutual agreement on what work needs to be done, why it’s important, and when it will be accomplished. That fundamental agreement is what SMART is all about.
Take a Free Test Drive and experience a 3-day online course of Developing Performance Goals and Standards. |
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