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Coaching Job Skills

Impact

Managers and team leaders will be able to:

Understand what coaching is, why it is important, and how it supports individual and company goals.

Prepare for a coaching session by using observation and analysis to build a plan for a successful dialogue.

Hold a coaching conversation that improves an individual’s performance and increases productivity.

Use coaching as a way to build a valuable sense of teamwork between the team leader and team member through communication, shared goals, and collaboration.

Managers are responsible for so much these days – hiring staff, meeting budget targets, and achieving department goals. It would be easy to simply ignore individual job task coaching. Shouldn’t managers spend their time driving team performance and not developing individual performers?

A manager’s coaching skills have a direct impact on business results. Managers who care enough to both help and train their team members elicit cooperation, win team member confidence, create more successful business units, and ultimately impact an entire organization’s success.

Delivery Options

Classroom (4 hrs)

Online (1½ - 2 hrs)

Blended

Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing, demonstrating, and giving feedback. It’s a process of developing relationships with team members - relationships that ultimately can build the trust and respect that are the foundation of successful organizations.

Coaching Job Skills helps managers learn how to effectively coach individuals through a process of observation, analysis, and communication. By carefully planning one-on-one discussions, managers can have the greatest impact and gain individual commitment to achieving results. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides, and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following:

  • Understanding Job Skills
  • Learning the Coaching Process
  • Identifying Coachable Performance Problems
Course Materials

Facilitator Guide

  • Complete instructions on how to conduct the workshop.
  • Explanatory text for the trainer, sample trainer narrative, transcripts of video segments, and facilitation notes.
  • Facilitator Resource CD-ROM containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook.

Participant Workbook

  • Exercises, forms, skill practice aids, and a video synopsis.
  • Job Aids section with tools and resources for applying the skills learned in the workshop.
  • Memory Jogger Card providing a handy reminder of the workshop’s skill points.

Video

  • Introduction followed by a scenario displaying positive use of the skill points discussed in the program.
  • Video segments focusing on modeling positive behaviors for skill practices.
  • Scenarios in both office and industrial settings

Pricing Information

 
Coaching Job Skills Participant Workbook $44.00  
Coaching Job Skills - Online Course $44.00  
Coaching Job Skills - Blended Learning $63.50  
Coaching Job Skills Facilitator Guide $600.00  
 

   
     
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