Introduction to Sales - Sales Professionals Make the Difference |
| Smart organizations invest in developing their salespeople’s skills to gain and then keep the “competitive edge.” This introductory course is intended to set the stage so you can sharpen your selling skills to become even more effective. Customer Focused Selling is not training for the sake of training. We are committed to help you incorporate our techniques into a “system” that will allow you to improve your personal results and exceed your business and personal goals. |
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Audience: Sales Professionals. |
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Delivery Methods Available: Online |
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Online – approx. 1 hour |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 4 Lessons (Approx. 1 hour):
- How to Use This Course
- Sales Professional Make the Difference
- Adding Value to Influence Buying Decisions
- Me. Inc.
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Understanding Behavioral Styles for Sales |
| Effective selling often depends on "getting off on the right foot". Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Sales shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. |
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Audience: Sales Professionals, anyone wishing to communicate more effectively with clients & prospects. |
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Delivery Methods Available: Online |
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Online – approx. 2½ hours |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 11 Lessons (Approx. 2½ hours):
- Introduction
- Different Behavioral Styles
- The Personal Profile System
- The Four Behavioral Styles
- Recognizing Behavioral Styles
- Behavioral Styles and Listening
- Improve Your Performance
- Reading and Reacting to People
- Determining Behavioral Styles
- Practical Application of Knowledge
- Knowledge Assessment
Plus 1 Personal Profile System® for use in lesson 3. |
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Reinforcing Your Understanding of Behavioral Styles for Sales |
| A shortened version of Understanding Behavioral Styles for Sales. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity. |
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| Audience: Leaders/Management Professionals, Sales Professionals, Customer Service/Care Professionals and anyone familiar with Behavioral Styles that wants to refresh their understanding. |
| Delivery Methods Available: Online |
Online – approx. 1 hour |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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| Online Course |
$20 |
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Add to Cart |
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Includes 7 Lessons (Approx. 1 hour):
- How To Use This Course
- Introduction
- Recognizing Behavioral Styles
- Improve Your Performance
- Reading and Reacting to People
- Practical Application of Knowledge
- Knowledge Assessment
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Overcoming All Objections |
| Overcoming All Objections presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. |
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| Audience: Sales Professionals, Account Managers and anyone working with customers. |
| Delivery Methods Available: Online |
Online – approx. 45 minutes |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 5 Lessons (Approx. 45 minutes):
- How to Use This Course
- Introduction
- A Process for Overcoming Objections and Complaints
- Reframing
- Knowledge Assessment
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| CRKInteractive's online self-paced course Improving Client Relationships and Sales Results with DISC is the perfect complement to Inscape Publishing's idXready™: DiSC®-Powered Selling. Use this interactive and entertaining course as a pre-work assignment to provide a solid foundation of DISC behavioral style knowledge, spend valuable class time applying DISC in selling situations and then after the class as a review and reinforcement tool for a full year. |
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| Audience: Sales Professionals and anyone wishing to communicate more effectively with prospects and clients. |
| Delivery Methods Available: Online |
Online – approx. 2½ hours |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 11 Lessons (Approx. 2½ hours):
- How to Use This Course
- Introduction
- Different Behavioral Styles
- The Four Behavioral Styles
- Recognizing Behavioral Styles
- Behavioral Styles and Listening
- Improve Your Performance
- Reading and Reacting to People
- Determining Behavioral Styles
- Practical Application of Knowledge
- Knowledge Assessment
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Customer Focused Sales Interviews |
In this course you will learn professional sales interviewing techniques that will help you establish credibility, qualify opportunities more effectively, and discover a prospect's important business needs, goals, priorities and personal win. |
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Audience: Sales Professionals, Customer Service/Care Professionals, Account Managers and anyone identifying customer needs. |
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Delivery Methods Available: Online |
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Online – approx. 2 hours |
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Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. |
| |
|
Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 9 Lessons (Approx. 2 hours):
- How To Use This Course
- Introduction
- Questions Are the Answer
- Overview of the F.I.N.D. System
- F.I.N.D. System in Detail
- After the Sales Interview
- F.I.N.D. Interview Example
- Practical Applications of Knowledge
- Knowledge Assessment
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Prospecting to Create Interest |
| Learn how to leverage your past success and use a system to identify, classify, and approach high level people and new opportunities. We will also offer you tips on creating internal advocates from existing clients. We'll practice how to qualify an opportunity and how to plan ahead to get the most out of each client meeting. |
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| Audience: Sales Professionals, Account Managers and anyone selling to new or existing customers. |
| Delivery Methods Available: Online |
Online – approx. 1½ hours |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 7 Lessons (Approx. 1½ hours):
- How to Use This Course
- Introduction
- Initial Prospecting Exercises
- Seven Point Prospecting System
- Prospecting For New Business within Existing Accounts
- Pre-call Planning for Success
- Knowledge Assessment
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Establishing Credibility and Trust for Sales |
| Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your clients. |
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| Audience: Sales Professionals, Account Managers and anyone working with clients and prospects. |
| Delivery Methods Available: Online |
Online – approx. 2 hours |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 7 Lessons (Approx. 2 hours):
- How to Use This Course
- Overview
- Building Credibility
- Building Rapport and Trust
- The Four Elements of Trust
- Pacing
- Listening
- Feedback
- Summary
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Territory and Account Management |
In this course you will learn the skills to: define your territory, understand your customer base, prioritize your clients and prospects. You will learn four-step method for managing your territory. You will also learn how to protect that territory. |
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| Audience: Sales Professionals and Account Managers. |
| Delivery Methods Available: Online |
Online – approx. 1½ hours |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
|
Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 7 Lessons (Approx. 1½ hours):
- How to Use This Course
- Introduction
- Defining Your Territory
- The Account Management Process
- Protecting Your Base
- Practical Application of Knowledge
- Knowledge Assessment
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Gaining Commitments to Action/Closing |
In this course we will discuss a variety of techniques for gaining little commitments from a prospect to advance the sale. You will learn the difference between low pressure and high pressure closing styles, also, how to recognize buying signals from your prospect, and how to deal with them. We will see what closing method is most effective with different personality styles. We will also discuss what to do if the prospect says "no thanks" and how to overcome objections when closing. |
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| Audience: Sales Professionals, Account Managers and anyone selling to customers. |
| Delivery Methods Available: Online |
Online – approx. 1½ hours |
| |
| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
|
Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 8 Lessons (Approx. 1½ hours):
- How to Use This Course
- Introduction
- Trial Closing
- Buying Signals vs. Danger Signals
- Asking For the Order
- Perseverance
- Closing Styles and Behavioral Styles
- Knowledge Assessment
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Questions are the Answer for Sales |
This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We'll discuss seven different types of questions and how you can use each one. |
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| Audience: Sales Professionals, Account Managers and anyone working with customers. |
| Delivery Methods Available: Online |
Online – approx. 1 hours |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 6 Lessons (Approx. 1 hours):
- How to Use This Course
- Introduction
- Questions and Probes
- Categories of Questions and Probes
- Practical Application
- Knowledge Assessment
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Win-Win Negotiations |
In this course we examine the negotiation process and determine the types of negotiations that cause people the most difficulty. We practice an effective negotiation process that will help you and your customer get to a win/win. |
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| Audience: Sales Professionals, Account Managers and anyone selling to customers. |
| Delivery Methods Available: Online |
Online – approx. 1½ hours |
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| Taking a "test-drive" of a product is the best way to understand it completely. We are pleased to offer you excerpts from several of CRKInteractive's on-line courses and productivity tools for your evaluation. Just click on the demo button below. |
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Click on the DEMO button, enter your registration details (if you return to the demo page you don't have to repeat this), click on Sales Training and Development, click on the course you want then click on Introduction to start the demo. |
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Online Course |
$37 |
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Add to Cart |
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Includes 7 Lessons (Approx. 1½ hours):
- How to Use This Course
- Introduction
- Negotiation Strategies
- Negotiation and Behavioral Styles
- Preparing for and Conduction Negotiations
- Finding the Win-Win
- Knowledge Assessment
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Unlimited Online Learning License |
| Unlimited-use Online Learning license from CRKInteractive. Provide your entire organization with unlimited use of e-Learning that is educational, engaging and entertaining. Evaluate the courses before you sign up at no charge. We will provide you free enrollment in any of the CRKInteractive courses that you would like to evaluate. The library includes management, sales, customer service, team and individual growth courses. |
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| 888-439-6070 Toll Free, 913-268-6070 KC Direct, 913-268-8068 FAX, E-Mail:srg@trainingresources.com |
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| Copyright © 1996 - 2010 Switzer Resource Group, Inc. All rights reserved. |
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